Online store
Do you have the same selection online and in stores?
We do have more products in our stores. If you are not seeing what you need in our online store, please let us know and we will be happy to help.
Do you offer delivery?
We offer same-day and next-day delivery from Monday to Friday to Downtown Vancouver and Greater Vancouver areas (holidays excluded). For more information visit our Shipping and delivery page.
Do you ship to the US or internationally?
Unfortunately, at this time we only ship within Canada.
Are items listed in stock?
Everything that is marked as 'In Stock' on a product page is physically in stock and ready to be shipped out right away. We work very hard to have everything stocked to an adequate level at all times, but occasionally we can be out of stock.
How quickly do you ship?
We usually ship the same day or first thing the following day. We use Canada Post to ship most of our orders and they are open almost every day.
Do you offer special orders?
We do! We are more than happy to place a special order for you. Please let us know what you are looking for and we will do our best to order it in.
Can I return an online purchase?
Yes, you can. For more information please refer to our Return policy and let us know if you have any questions.